Meet Antakshri Volunteer Coordinator at IPC Health. In this Share Your Story – Volunteer Managers Edition feature for International Volunteer Managers Day (IVMDay), Antakshri shares her journey.
Why Bold Leadership Matters in Volunteer Management
Bold leadership is about seeing potential—especially in people and places where it may be overlooked. In volunteer management, this means being willing to adapt systems, remove barriers, and create inclusive, empowering pathways for every individual.
At IPC Health, boldness looks like welcoming volunteers with lived experience, from diverse cultural backgrounds, or those facing systemic barriers—like disability, refugee status, or homelessness. It’s about meeting people where they are and supporting them to succeed.
A bit about me…
I am new to this country, and new to this field. Before stepping into my role as a Volunteer Coordinator in October 2024, I was a volunteer myself. That experience shaped how I approach this role today—with empathy, humility, and a deep commitment to inclusion.
Every day, I am learning and growing, gaining new skills to better support our volunteers and improve our program. I know what it’s like to start over, and I want to ensure others feel welcomed, valued, and capable of contributing meaningfully from day one.
Since I started, I’ve had the privilege of working alongside 50 dedicated volunteers who have contributed over 3700 hours of service—from reception and administration to transport, outreach, and wellness programs.
Proudest Achievement as a Volunteer Manager
One of my proudest moments is overseeing our Reception Concierge Volunteers, who gave over 2000 hours this year across our three busiest campuses. They supported more than 1,000 clients during the visits —making their first point of contact warm, friendly, and culturally sensitive.
I’m also proud of our focus on inclusion and opportunity: four volunteers transitioned into paid employment with us, while others—like a volunteer with cerebral palsy—found ways to contribute meaningfully with the right support and adjustments. Witnessing these journeys reminds me that volunteering transforms lives, not just for those served—but for the volunteers themselves.
One piece of advice for fellow Volunteer Managers
Start where you are and be open to learning—especially from your volunteers. Some of our best ideas and innovations have come from the people on the ground. Don’t be afraid to take small, bold steps—whether it’s trialling a new role, adjusting a policy for greater inclusion, or simply saying “yes” to someone who just needs a chance.
View the full collection of our Share Your Story series and be inspired by the many ways Volunteer Managers are leading with courage, care, and creativity.
