Contact Us

Volunteering Australia Enquiries

Volunteering Australia is not a statutory authority, meaning that if you or someone you know have experienced injustice, faced discrimination or unfair treatment, unfortunately Volunteering Australia is not able to enforce any repercussions. We will always endeavor to assist you as best we can, but often in situations like the abovementioned, we are more than likely only able to provide contact information of statutory authority organisations to assist you.

We are not able to provide direct assistance or make referrals.

Volunteering Australia is proud to work collaboratively with the State and Territory peaks to lead, strengthen, promote and celebrate volunteering and civic participation in Australia.

For all national, government policy and volunteering advocacy enquiries please contact Volunteering Australia.

For all other queries, including volunteer opportunities and training enquiries, please contact your relevant state or territory Volunteering Peak Body.

For more information, please visit our Terms of Use webpage.

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Email us
All General and Policy Enquiries: hello@volunteeringaustralia.org
Media and Communications Enquiries: media@volunteeringaustralia.org

Call us
You can leave us a voicemail message at (02) 6189 4921.

Online Shop
For issues and enquiries relating to the Volunteering Australia Shop, please email shop@volunteeringaustralia.org 

GoVolunteer

GoVolunteer, is an initiative of Volunteering Australia.

For information or assistance with posting or applying for volunteer roles, please contact the GoVolunteer Helpdesk c/o Volunteering WA at govolunteer@govolunteer.com.au or 08 9482 4308.

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State/Territory Volunteering Peak Bodies

If you are a national organisation wishing to contact a state or territory Volunteering Peak Body, it is best to contact the Volunteering Peak Body in which your head office is located, unless specified otherwise. If you are unsure, please contact Volunteering Australia and we will direct you to the right organisation.

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Additional Contact Information

Volunteering Australia welcomes all comments and feedback from the public to assist us in our policy and advocacy work, so we are better able to strengthen the collective voice of volunteering in Australia.

Unfortunately, we are not able to provide personalised advice, only general advice.

If you are in need of advice in an emergency, or if you urgently need to speak to someone, below are several numbers you can call for assistance:

Emergency Services & Mental Health

Situation:	Who to call:
To speak to the police for advice, but it is not an emergency	Police Assistance Line  131 444
If you are facing a current crisis and need immediate support. This will link you to Lifeline’s 24-hour telephone crisis support service.	Lifeline Australia  13 11 14
If you are facing a current emergency or facing immediate danger. This will link you to services including Police, Fire or Ambulance.	Emergency Police, Fire or Ambulance  000
For 24/7 telephone and online counselling for people affected by suicide.	Suicide Callback Service  1300 659 467
To report a past or current crime or suspicious behaviour anonymously	Crime Stoppers Australia  1800 333 000
Grief and bereavement education and support for bereaved and grieving people in Australia	Australian Centre for Grief and Bereavement 1800 642 066
For free, confidential 24/7 online and phone counselling service for young people aged 5 to 25	Kids Helpline 1800 551 800
Support services for all people to enable sustainable and respectful relationships	Relationships Australia 1300 364 277
24/7 support service for anyone who is at risk of or has experienced sexual assault, domestic or family violence.	1800RESPECT National Sexual Assault, Domestic Family Violence Counselling Service 1800 737 732
Professional telephone and online support and information service for men in Australia.	Mensline Australia 1300 789 978

Justice Connect (Legal Advice)

Melbourne Office 03 8636 4400   Sydney Office 02 8599 2100

Not-for-profit Law (NFP Law) 1800 NFP LAW (1800 637 529)