Technology is changing the way we engage, train, recognise and retain volunteers
Volunteering Australia has been funded by the Australian Government to deliver the Volunteer Management Online Project to support and enhance volunteer management and increase participation in volunteering.
This significant project will bring key online services into a centrally coordinated space and create a foundation that can grow and improve over time. For the first time, nationally consistent tools, training and resources will be available from one online location.
A single digital doorway will help reduce duplication across various existing online and digital services and provide a more streamlined experience between state and territory jurisdictions. This aims to help volunteer involving organisations increase the number and diversity of volunteers, improve retention and build capability and enhance capacity within their organisations.
The improved online user experience for both volunteer involving organisations and volunteers will help make volunteering easier to do and manage, enabling volunteering to thrive.

Project update
Volunteering Australia is currently in the process of assessing applications from potential technology partners to work closely with us and the broader ecosystem to:
- Design, build and implement a single digital front door, which consolidates relevant existing platforms, applications and online services, to enable the delivery of nationally consistent volunteer management tools, training and resources.
- Deliver implementation, ongoing maintenance and a continuous improvement approach.
- Release a minimum viable product as a pilot for testing the scope of Horizon 1.
Enquiries
For more information on the Volunteer Management Online Project, please use the contact us page linked above.
The Volunteer Management Online Project is funded by the Australian Government.